West Somerset Railway Heritage Trust WSRHT

Analysis of feedback from Taunton shuttle train passengers

Chris Austin, Chairman of the West Somerset Steam Railway Trust, who has been leading the Taunton shuttle project on behalf of WSR Plc, has provided a summary of the latest data collected on Saturday 31 August. Shuttle passengers returned 100 survey forms – an even bigger sample of forms than received on previous weekends. Analysis showed the principal differences from the pattern of previous weeks were:

  • There were more people from WSR stations taking a trip to Taunton than in previous weeks, with 37% compared with the previous average of 19%. This is reflected by twice the number of respondents (14%) saying that the purpose of their journey was shopping, compared with the previous average of 7%
  • The principal journey purpose still remains taking a train ride (63%)
  • The proportion of those travelling to us from the national network was smaller at 38%, (previous average 49%), but is still the largest segment of our visitors. And 25% were just travelling on the shuttle alone (previous average 31%)
  • People are still travelling long distances to visit us, with the furthest travellers on Saturday being from York, Wigan, Aberystwyth and St Austell. One visitor (just travelling on the shuttle) was from California
  • Of those responding, 43% had heard about the shuttle from websites or social media, but 29% learned of it from the press, several people noting that it was via the railway press. This is similar to the previous average figure
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Join us as a Museum Volunteer.

WEST SOMERSET RAILWAY HERITAGE TRUST

DO YOU:

Love a bit of history?

Enjoy chatting to people?

Happy to work with children and families?

Keen on the WSR and its heritage?

If you’ve nodded “yes” to any of the above, we’d love you to join us as a museum volunteer.

Gauge Museum at Blue Anchor

We’re looking for volunteer stewards for the Gauge Museum at Blue Anchor Station on running days during the school holidays and for special events.

You’ll have an induction period alongside a mentor, and we’re very happy to arrange part-day shifts.

The role is simple: welcome visitors, share a little about the museum, and work alongside the station staff.

Interested (or just curious)? Please email Ian Camp (Curator) via info@wsrht.co.uk and put “Blue Anchor stewarding” in the subject line.

Fancy getting involved over at Bishops Lydeard?

We’re on the lookout for more friendly faces to join our team, especially as the museum is getting bigger and busier these days!

If Bishops Lydeard sounds like your kind of place, just drop us a line using the same email, but pop “Bishops Lydeard stewarding” in the subject so we know what you’re after!

And don’t forget – you can always support the WSRHT by becoming a member. Just ping us at info@wsrht.co.uk and pop “membership” in the subject line.

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